1218 Global HR Solutions teams are experienced professionals in the SAP SuccessFactors solution for HCM digital transformation and the cloud.

Our teams have provided services to a variety of clients with differing size, complexity, diverse geographical locations, multiple dimensions of users, and organizational structures. Our professionals have unparalleled expertise in providing services across the spectrum of HCM Digital Solutions.

Leadership Team

Jeanne Mitchell
Global Practice Director
jeanne.mitchell@1218hrs.com

Jeanne’s experience with SAP® and HR goes back more than 20+ years having been on the customer side for American Airlines’ first global implementation of SAP® HR.

Most recently, Jeanne has been leading teams responsible for large and complex global SuccessFactors® projects. Jeanne is a trusted advisor to many SAP® industry professionals. She is known and regarded as a proven leader of complex global projects, delivering them on time and within budget. Her reputation in the industry is one of integrity, delivering with honest and direct input to the client regarding scope and effort to accomplish the task.

Bruce Brooks
VP Sales and Business Development
bruce.brooks@1218hrs.com

Bruce has been in enterprise technology sales for 28 years, both in leadership and direct sales roles. He has been part of the SAP® ecosystem since 2001.

Bruce has helped clients in many industries of various scopes and sizes define the best solutions for their specific business requirements. Bruce joined 1218 Global in 2017 to expand offerings into the SAP® SuccessFactors® community..

Ken Olden
Regional Vice President
Sales and Business Development
ken.olden@1218hrs.com

Ken has more than 25 years of HCM experience as a former VP of Sales at ADP and Sr. Solution Advisor for SAP® SuccessFactors®. Ken brings a client focused approach to sales, service and delivery within the SAP® SuccessFactors® environment.

Ken played a critical role at SAP® SuccessFactors® as one of the champions and solution advisors for Employee Central, Employee Central Payroll and the Talent Suite. His focus is to help clients make the right decisions on the right solutions.

Our Delivery Leaders

Heather Fuller
Delivery Manager, SAP® SuccessFactors®
heather.fuller@1218hrs.com

Shantanu Singh
Delivery Manager, SAP® SuccessFactors®
shantanu.singh@1218hrs.com

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